We are open and shipping orders
Felix Storch, Inc., through its Accucold division, is supplying medical refrigerators and freezers to numerous healthcare facilities, and has been designated an essential business by New York State, New Jersey, and Homeland Security.
During this period, Felix Storch, Inc. (FSI) will be adjusting our operations to best protect the health of our staff and customer community. Our company has voluntarily reduced our on-premises staffing by 50% through a combination of split shifts for our production/operating teams and remote work for some professional staff. We are processing and manufacturing as usual, but are prioritizing healthcare orders ahead of others.
Our extensive network of internal trucking and outside carriers enables us to offer any of our dealers curbside or threshold delivery directly to your customers on your behalf, as well as white glove delivery if requested.
YOU CAN HELP
To allow us to serve you more efficiently, please:-
If you usually place your orders by phone or fax, please switch to email at orders@summitappliance.com. All emailed orders will be acknowledged.
Request warranty parts and product service via email or our online request forms. Be sure to include your product serial number and proof-of-purchase
- Check your order status online through our tracking system
- We kindly ask for your patience during this time. Our on-site staff will be limited, and every order shipping out to a healthcare facility must be prioritized
We are open from Monday to Friday from 7:00AM to 5:30PM EDT. For the fastest service, please email the proper contact from the list below:
Sales & General Inquiries
info@summitappliance.comParts & Service
Service Department
service@summitappliance.comReplacement Parts
parts@summitappliance.comTechnical Support
techsupport@summitappliance.comGeneral Inquiries
info@summitappliance.comGeneral Information
Order Status
For the fastest tracking, you can check your orders online at summitappliance.com/statusSales Department
Medical, Laboratory, Scientific Sales & Institutional Organizations
Ike Goldstein ikeg@summitappliance.comChristian Geddes christiang@summitappliance.com
Resellers & Dealers
Marlon Pico marlon@summitappliance.comDominik Lysaght dominikl@summitappliance.com
Hotel & Lodging-Related Inquiries
Christopher Fitzpatrick christopherf@summitappliance.comRachel Glick rachelg@summitappliance.com
Commercial & Foodservice Inquiries
Jeremy Adams jeremya@summitappliance.comBuilder Quotes
Steve Ross steve@summitappliance.comArchitects and Designers
Alan Cohen alan@summitappliance.comVeronica Ruiz veronicar@summitappliance.com
