We are open and shipping orders
Felix Storch, Inc., through its Accucold division, is supplying medical refrigerators and freezers to numerous healthcare facilities, and has been designated an essential business by New York State, New Jersey, and Homeland Security.
During this period, Felix Storch, Inc. (FSI) will be adjusting our operations to best protect the health of our staff and customer community. Our company has voluntarily reduced our on-premises staffing by 50% through a combination of split shifts for our production/operating teams and remote work for some professional staff. We are processing and manufacturing as usual, but are prioritizing healthcare orders ahead of others.
Our extensive network of internal trucking and outside carriers enables us to offer any of our dealers curbside or threshold delivery directly to your customers on your behalf, as well as white glove delivery if requested.
YOU CAN HELPTo allow us to serve you more efficiently, please:
If you usually place your orders by phone or fax, please switch to email at firstname.lastname@example.org. All emailed orders will be acknowledged.
Request warranty parts and product service via email or our online request forms. Be sure to include your product serial number and proof-of-purchase
- Check your order status online through our tracking system
- We kindly ask for your patience during this time. Our on-site staff will be limited, and every order shipping out to a healthcare facility must be prioritized
We are open from Monday to Friday from 7:00AM to 5:30PM EDT. For the fastest service, please email the proper contact from the list below:
Sales & General Inquiriesinfo@summitappliance.com
Parts & Service
Order StatusFor the fastest tracking, you can check your orders online at summitappliance.com/status
Medical, Laboratory, Scientific Sales & Institutional OrganizationsIke Goldstein email@example.com
Christian Geddes firstname.lastname@example.org
Resellers & DealersMarlon Pico email@example.com
Dominik Lysaght firstname.lastname@example.org
Hotel & Lodging-Related InquiriesChristopher Fitzpatrick email@example.com
Rachel Glick firstname.lastname@example.org
Commercial & Foodservice InquiriesJeremy Adams email@example.com
Builder QuotesSteve Ross firstname.lastname@example.org
Architects and DesignersAlan Cohen email@example.com
Veronica Ruiz firstname.lastname@example.org
FSI Freezer Inventory
Due to demand in our medical and healthcare channels, we are experiencing some inventory outages on certain freezers. To monitor which freezers are available, view the FSI freezer inventory here.
As this pandemic continues to evolve, some of our communications systems and resources will be temporarily adjusted. Please continue to follow this page for updates.