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The following positions are currently available at Felix Storch, Inc. We request you email all resumes to hr@summitappliance.com. A brief cover letter is encouraged.

Felix Storch, Inc. is always on the lookout for talented individuals who have direct experience in the residential, commercial, or medical major appliance fields, specifically in product design, manufacturing, or field servicing. Please send resumes and salary history to the same email, with a cover note expressing how your experience is relevant to our products.

NOTE: Felix Storch, Inc. (FSI), and its operating divisions do not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of FSI and FSI will not be obligated to pay a placement fee.

INSIDE SALES - ACCOUNT MANAGER MAJOR APPLIANCES

Posted Date: July 13, 2020
Status: Full-Time

Job Description:
INSIDE SALES - ACCOUNT MANAGER MAJOR APPLIANCES

(Note: This position is based in our Bronx, NY office, Monday – Friday, business hours in an effectively spaced office environment)

SUMMIT Appliances (www.summitappliance.com), a Division of Felix Storch, Inc. is a 50 year old private business, located in the Hunts Point section of the Bronx. We are a manufacturer and distributor of major appliances, including vaccine, healthcare and life science refrigeration. We are adding staff to handle our recent growth, and the anticipated growth from the largest product expansion in our history. We are seeking an individual to join a dynamic 18-person sales and marketing team and help manage key accounts, key product categories and follow up on leads to add to our account base. Some problem solving of customer issues is also part of the job.

Candidates must have at least 5 years of sales experience in either a sales or customer service position. Some capital goods sales experience is a plus.

Duties & Responsibilities

  • Take several new product categories and help introduce them the proper subset of our existing customers
  • Detail some of the professional and business desks at national retailers we do business with to educate our products’ advantages
  • Undertake account management responsibilities for some new and selected major accounts
  • Develop and implement email and mail programs to increase sales from small and inactive customers
  • Help with inbound calls and emails, quote projects as needed and generally help with our transactional business as needed.

The ideal candidate:

  • Must be a quick learner to understand the 3000 products that we sell.
  • Must have excellent email, and telephone skills
  • Must be driven to excellence with good time management skills
  • Must have great computer skills to use our internal systems.
  • Ability to nurture and increase sales at key accounts through persistence, follow-through and demonstrating solutions to their needs.
  • Since many national accounts use EDI – some prior knowledge of Commerce Hub, SPS Commerce, or other EDI systems is a strong plus.
  • Some experience developing a product or customer plan is also a plus

Skills & Qualifications

  • Minimum of five years of experience in the sales or customer service areas
  • A two year or 4-year college degree is preferred.
  • Appliance industry or similar experience is not required, but a strong plus.
  • Excellent verbal and written communication skills. Email mastery is essential.
  • Must be able to work in a fast-paced environment with strong organizational and multi-tasking skills.
  • Politeness, confidence, tact, patience, and diplomacy while dealing with complex problems.
  • Ability to produce creative ideas to improve customer outreach and sales closing.
  • Computer proficiency in Microsoft Office, Google docs, and the ability to create power points and set up and host virtual meetings.
  • What We Offer A competitive salary commensurate with education and experience with discretionary bonuses for outstanding work. The position is salaried, without commission, to encourage team and company success. We offer a professional work environment with the following benefits:

    • Medical, dental, vision, and life insurance (some employee contribution is required)
    • Paid vacation and sick time
    • A 401K plan with a company match
    • A business casual dress code
    • Modern offices, a M-F work week and a culture of customer obsession

    NOTE: Our company has a strong operational culture – integrating manufacturing, shipping and customization with most products shipped in 24 hours. Working form home is not an option, even during this crisis. Our offices have been reconfigured to provide spacing.

    To be considered please send your resume, and a brief cover note or letter highlighting what parts of your experience match our qualifications to hr@summitappliance.com

    Resumes without a cover letter or email note will NOT be considered.


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