The following positions are currently available at Felix Storch, Inc. We request you email all resumes to firstname.lastname@example.org. A brief cover letter is encouraged.
Felix Storch, Inc. is always on the lookout for talented individuals who have direct experience in the residential, commercial, or medical major appliance fields, specifically in product design, manufacturing, or field servicing. Please send resumes and salary history to the same email, with a cover note expressing how your experience is relevant to our products.
NOTE: Felix Storch, Inc. (FSI), and its operating divisions do not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of FSI and FSI will not be obligated to pay a placement fee.
Summit Appliance (www.summitappliance.com), a Division of Felix Storch, Inc. is a 50 year old, family run business located in the Hunts Point section of the Bronx. We are conveniently located near public transportation and most major highways.
We are adding staff to handle our recent growth, and anticipated growth from the largest product expansion in our history. As a manufacturer of specialty and healthcare appliances, we seek an individual to join our customer service team to handle telephone and email service issue and parts requests.
The candidate must have flexible hours to work an 8 hour shift within the 7:00 AM to 6:00 PM range. (Monday to Friday). Some paid overtime may be required.
Customer service representative responsibilities include, but are not limited to:
- Handle incoming requests for customer service via email and telephone
- Handle a high volume of phone calls and troubleshooting appliances
- Dispatching and scheduling of service calls both locally and nationally via our network
- Locating and recruiting national vendors/Service Technicians
- Communicating with customers and dealers whose problems have returned or new issues that have been opened
- Must be a team player
- Must be willing to openly accept new tasks
All Summit Employees receive:
Candidates will be given two short tests to assess their ability to problem solve and determinate Excel and writing ability. ALL CANDIDATES MUST SUBMIT A BRIEF EMAIL OR COVER NOTE WITH THEIR RESUMES INDICATING HOW THEIR EDUCATION AND SKILLS MATCH THE JOB REQUIREMENTS. Applications without any cover note or email will not be considered.
Please send all resumes to email@example.com with the subject line of CSR Position.