Careers > CUSTOMER SERVICE REPRESENTATIVE, MAJOR APPLIANCES, FULL TIME: M-F, $17 to $19 PER HOUR + BENEFITS
Summit Appliance, a division of Felix Storch, Inc. is a 46 year old family business, located in the Bronx.
We specialize in major appliances for smaller kitchens and special markets. We are conveniently located
to public transportation and close to most major highways. We have modern offices, a business casual
dress policy and are an operation driven busy environment. For more information candidates can view
our website www.summitappliance.com.
We request you fax resumes (preferred) to 1-844-478-8799 or e-mail resumes to firstname.lastname@example.org. We request that you include a salary history with your resume or cover note.
Summit Appliance (www.summitappliance.com), a Division of Felix Storch, Inc. is a 50 year old, family run business located in the Hunts Point section of the Bronx. We are conveniently located near public transportation and most major highways.
We are adding staff to handle our recent growth, and anticipated growth from the largest product expansion in our history. As a manufacturer of specialty and healthcare appliances, we seek an individual to join our customer service team to handle telephone and email service issue and parts requests.
The candidate must have flexible hours to work an 8 hour shift within the 7:00 AM to 6:00 PM range. (Monday to Friday). Some paid overtime may be required.
Customer service representative responsibilities include, but are not limited to:
- Handle incoming requests for customer service via email and telephone
- Handle a high volume of phone calls and troubleshooting appliances
- Dispatching and scheduling of service calls both locally and nationally via our network
- Locating and recruiting national vendors/Service Technicians
- Communicating with customers and dealers whose problems have returned or new issues that have been opened
- Must be a team player
- Must be willing to openly accept new tasks
All Summit Employees receive:
Candidates will be given two short tests to assess their ability to problem solve and determinate Excel and writing ability. ALL CANDIDATES MUST SUBMIT A BRIEF EMAIL OR COVER NOTE WITH THEIR RESUMES INDICATING HOW THEIR EDUCATION AND SKILLS MATCH THE JOB REQUIREMENTS. Applications without any cover note or email will not be considered.
Please send all resumes to email@example.com with the subject line of CSR Position.